Supporting our staff, clients, and vendors

We remain committed to serving clients in the safest way, with the highest levels of uninterrupted service so that the critical business of our clients can continue. By March 16, most of our employees began working remotely. We have implemented these practical steps to mitigate risks in our workplace for staff and clients. CR Solutions has always led the industry in service and its technology.

After securing business continuity, our next goal was: how can we employ people when others are looking to cut staff? One way CR Solutions is showing support to our vendors, such as our IT firm ImagineX Consulting, is by doubling down on their hours to fill their schedule gaps, keeping staff employed and working. This helps our vendor by keeping staff busy, it helps us by accelerating our business against competitors, and equips our clients with the most technologically-advanced solutions for their business challenges.  Win-win-win.

CR Solutions Supports its Vendors


These are the times our clients need us and we need to be there for them. Here are some additional ways we’re supporting clients during the coronavirus outbreak:


Virtual Lunch and Learns: Let’s talk about some of your business challenges and evaluate if your project would benefit from wrap-up insurance during a one-on-one Q&A session. Sign up here and we will call to schedule a time that works best for you.  As a thank you, once our meeting is booked, we will send you a $25 UberEats gift card – lunch is on us.


Here’s what to do if you have a problem:

Newly launched Knowledge Base

New Support contact form we typically reply in a few minutes, but if not, we’ll email or call you back within one working day. Call us directly at 866-732-7413 (toll free).

Educational Resources, check out our Wrap-Up FAQs. You will find expert advice and guidance for sponsors, contractors and brokers.

Simplify Your Certificate Tracking: Get a software demo to learn about our certificate tracking software. CR Solutions can handle tracking insurance documentation for you, even beyond your wrap-up. If interested, request a demo of our certificate tracking service, Certify®, by clicking here.

Here’s what we are doing to maintain uninterrupted service: How CR Solutions is Responding to Coronavirus (COVID-19)


We Want Your Feedback. Please let us know what we can do better, submit feedback here.